RiskSentinel – The Objectives

The RiskSentinel system is built as a toolbox to enable clients to tailor the system to their requirements.
The RiskSentinel has been developed in response to a need for a risk system built to deal with the unique nature of gaming transactions.

Traditional or retail risk systems are built to work only with Credit Cards and will evaluate each transaction almost in isolation, multiple purchases being a clear indication of fraud in a retail environment. RiskSentinel has been built to evaluate an ‘account’ and ‘account behaviour’, including multiple payment types and cashins, a critical part of the customer behaviour pattern.

The ‘toolkit’ concept of the system enables the client (merchant) to pick the most relevant tools to suit their situation and to add third party tools where required.
The RiskSentinel is more than an automated system; one of the options available is a training course or access to trained Risk Operators able to evaluate ‘risk’ situations and individuals. For those clients wishing to provide their own review staff the training courses have been professionally produced and can be tailored to suit.

As a component-based system The RiskSentinel can be ‘purchased’ or used in part as a system or in total as a service.

The RiskSentinel Team comprise of a group of dedicated professionals with inside knowledge of the online gaming industry and Risk Management expertise, who all have a real enthusiasm for the product they have developed.

Risk specialists are by nature a cautious group of people, however, we firmly believe that RiskSentinel will prove to be the most effective Risk Management System available for the Gaming Industry.

However, in order to achieve a really effective service we recognise that we need to work closely with our clients - it is our intention to keep clients closely involved with the evolution of RiskSentinel so that the product grows in line with the needs of the casinos.

Please feel free to contact us at info@risksentinel.com and we will reply within 24 hours

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